Privacy Policy | Gavigovi - GDPR & CCPA Compliant

This Privacy Policy applies to all users accessing this website worldwide. We comply with the General Data Protection Regulation (GDPR) for the European Economic Area, the California Consumer Privacy Act (CCPA/CPRA) for California users in the United States, and applicable personal data protection laws of all other countries and regions. This policy explains how we collect, use, store, share and protect your personal data, as well as your rights regarding your personal information.

1. Types of Personal Information We Collect

• Contact & Identity Information: Full name, email address, phone number, shipping address and billing address.
• Account Information: If you register an account, we store your username, encrypted password and personal preferences.
• Transaction & Payment Information: Order records and payment confirmation details. Sensitive payment data such as credit card numbers is transmitted on SSL-encrypted pages and processed by authorized payment service providers; we do not store such sensitive data directly.
• Technical & Usage Data: With your consent, we collect data via cookies and pixel tags, including IP address, browser type, device information, access time, visited pages and click behaviors.

• Sensitive Personal Data: We do not actively collect ID documents, health records, biometric data and other sensitive information. If collection is required under special circumstances, we will obtain your separate written consent in advance.

2. How We Use Your Personal Information

• Process orders, complete transactions and provide after-sales services and customer support.
• Respond to your inquiries and send service notifications including order updates and logistics information.
• Send you marketing content about product updates and promotional offers only with your explicit consent.
• Optimize website functions, performance and user experience.
• Fulfill legal obligations such as tax compliance and regulatory requirements, and protect our legitimate rights and interests.

We will never sell your contact information. Your personal information and images will not be used for advertising without your explicit permission.

3. Information Sharing with Third Parties

• Authorized Service Providers: We may share necessary data with payment processors, logistics providers, cloud service operators, email service providers and data analytics partners. All third parties are bound by confidentiality agreements and shall only use the data for agreed purposes.
• Legal Requirements: Disclose data when required by laws, court rulings or government regulations.
• Your Authorization: Share your information with other third parties only if you give explicit consent.

• Business Transfer: In the event of merger, acquisition or asset sale, your personal data may be transferred as part of business assets and shall still be protected in accordance with this policy.

4. Your Rights to Access, Modify, Delete and Data Portability

• Right of Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Ask us to correct inaccurate or incomplete information.
• Right to Erasure (Right to be Forgotten): Request deletion of your personal data, except for records required to be retained by laws such as transaction and tax documents.
• Right to Restriction of Processing: Request to suspend or limit data processing for specific purposes including marketing activities.
• Right to Data Portability: Request your personal data in a machine-readable format.
• Right to Object: Object to data processing based on legitimate interests or targeted advertising.

To exercise the above rights, please send an email to hi@gavigovi.com. We will respond and handle your request within 30 working days.

5. Data Security and SSL Encryption

• SSL Encryption: All sensitive pages including checkout, login and form submission are protected by SSL/TLS encryption. Credit card information and other sensitive payment data are transmitted through encrypted channels.
• Secure Storage: All data is stored on encrypted servers with multi-level access control. We conduct regular security audits and vulnerability repairs.
• Data Minimization: We only collect information that is necessary for business operation.
• Staff Management: Only authorized personnel are allowed to access personal data, and all relevant staff are subject to confidentiality obligations.

Please note that no data transmission over the Internet can be guaranteed to be 100% secure. We will notify users and relevant regulatory authorities promptly in the event of a data breach as required by law.

6. Free Gifts and Incentive Programs

• Gifts with Purchase: Provide free gifts when you complete a purchase.
• Official Marketing Campaigns: Offer incentives as part of formal promotional activities, and participation is entirely voluntary with your explicit consent.

We will never induce users to provide unnecessary personal information by offering free gifts or rewards.

7. Cookies, Tracking Technologies and Opt-out for Targeted Advertising

• Choose to accept or reject non-essential cookies such as advertising cookies via the pop-up notice when you first visit our website.
• Disable cookies, clear browsing history or restrict third-party tracking via your browser settings.

Opt-out Methods for Targeted Advertising (Valid Globally)

1. Click the unsubscribe link contained in all marketing emails.
2. Enable the "Do Not Track" function on your browser or device.
3. Contact us via email or phone to remove your information from the targeted advertising list.
4. Users in the European Economic Area may opt out through the European Digital Advertising Alliance (EDAA). Users located in California may submit requests to opt out of personal information sales in accordance with CCPA.

After opting out of targeted advertising, you may still receive general non-personalized advertisements.

8. Primary Purpose of This Website

The main purpose of this website is to display and sell products, process orders and provide customer services. Collection of personal information is merely an auxiliary function.

9. Applicable Laws (Global Coverage)

• For users in the European Economic Area (EEA), the United Kingdom and Switzerland: this policy complies with the General Data Protection Regulation (GDPR).
• For users in California, United States: this policy complies with the California Consumer Privacy Act (CCPA/CPRA).

• For users in all other countries and regions: this policy shall be governed by local applicable personal data protection laws.

10. Contact Information (Authentic and Consistent Across the Website)

If you have any questions, complaints or requests regarding this Privacy Policy and our data processing practices, please contact us:

Email: hi@gavigovi.com

Phone: +86-21-54378951

Address: Room 1502, Block B, Baolong Center, 7802 Yinggang East Road, Qingpu District, Shanghai, China

11. Policy Updates

We may revise this Privacy Policy from time to time. The updated version will be posted on our website with the latest effective date marked. Your continued use of this website after the update indicates your acceptance of the revised policy.